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Check for the new file in the show. Continuing the example above, you should see .../MagicQ PC/show/media/99/
001_example.mov
If the new media file is not getting converted, you might see an error message flash up on the HUD or MagicQ input window.
Even if you miss this, there is a conversion log file. Check here for warnings or errors.
Tip
To make it easier to analyse the log file restart MagicHD and try the conversion by itself. The log file will be small and should
only contain messages relating to the problem file.
3.2.2 MagicHD won’t play new file
For MagicHD to play a media file it must be in MagicHD’s index. The automatic conversion process normally does this for you.
If media has been added directly, or conversion was interrupted, the index file might be out of date. To ensure the index is right,
either delete the index file or regenerate it via the menu.
If you still can’t play the media check in the MagicHD log file for errors or warnings.
Tip
To make it easier to analyse the log file restart MagicHD, locate the output layer and layer 1, then in layer 1 select the problem
media file. The log file will be small and should only contain messages relating to the problem file.
3.3 Thumbnails
The most common cause of incorrect or missing thumbnails is a mismatched network configuration. This only applies to the
standalone configuration. Symptoms include
• Missing thumbnails
• Out of date thumbnails
• No result from RELOAD THUMBS or RELOAD ALL THUMBS in the media window
Thumbnails are retrieved via the CITP/MSEX protocol which requires both peers (in this case MagicHD and MagicQ) to be able
to “see” each other. Normal control of MagicHD is via Art-Net which is a broadcast protocol. Traffic is one way (MagicQ to
MagicHD) and does not require MagicHD to be in contact with MagicQ.
3.4 Network Configuration
The PC running MagicHD, and the MagicQ console, must both have their IP address and netmask set so that they are on the
same subnet. For example:
MagicHD
IP Address 10.0.0.100
Netmask 255.0.0.0
MagicQ
IP Address 10.0.1.1
Netmask 255.0.0.0
- MagicHD User Manual 1
- MagicHD User Manual ii 2
- Contents 3
- Introduction 9
- 1.2 Known Problems 10
- 1.3 Changes 10
- 1.4 References 10
- Getting Started 11
- 2.3 Adding a Mask 12
- 2.8 MagicHD Window 13
- 2.9 Adding Media 13
- 2.5 Keystone 13
- 2.6 Projector Colour Control 13
- 2.7 Displaying Text 13
- 2.11 LED Wall 14
- 2.12 Playing Audio 14
- Troubleshooting 15
- 3.3 Thumbnails 16
- 3.4 Network Configuration 16
- 3.5 Keystone 17
- 3.6 No Text 17
- 3.7 No Live Preview 18
- Using MagicHD 19
- 4.2 MagicQ Setup 20
- 4.3 The Application Window 21
- 4.4 Full Screen Mode 21
- 4.5 Split Output Mode 22
- 4.6 Settings 22
- 4.7 Status 23
- 4.8 Window Size Dialogue 23
- 4.8.1 No Border 24
- 4.8.2 Fixed Size 24
- 4.8.3 Live Changes 25
- Chapter 5 26
- 5.1.2 Manual Conversion 28
- 5.1.3 Deployment 28
- 5.1.4 Notes 28
- 5.1.5 Tips 29
- 5.1.6 Thumbnail Regeneration 29
- 5.2 Masks 30
- 5.2.2 Flipping and Inverting 31
- 5.3 Audio 32
- 5.3.2 Output Layer 33
- 5.3.3 Output Device 33
- 5.3.4 Status 33
- Media Layers 34
- 6.7 R/G/B 35
- 6.8 Colour Effect 35
- 6.9 Blend 36
- 6.10 Folder and File 36
- 6.11 Start and End Frame 36
- 6.12 Speed 37
- 6.13 Play Mode 37
- 6.14 Transition 38
- 6.15 Mask Opacity 38
- Text Layer 40
- 7.6 Background R/G/B 41
- 7.7 Background Transparency 41
- 7.8 Text Folder and File 42
- 7.9 Font 42
- 7.10 Text Lines 43
- 7.11 Scroll Direction 44
- MagicHD User Manual 38 / 58 46
- Border Result 46
- MagicHD User Manual 39 / 58 47
- Output Layer 48
- 8.6 R/G/B 49
- 8.7 Colour Effect 49
- 8.9 Keystone 49
- 8.10 HUD Control 50
- 8.11 Audio Volume 50
- 8.12 Physical Effect 50
- Head Up Display 51
- 9.1 HUD Anatomy 52
- DMX Personality 53
- 10.3 Text Layer 54
- 10.4 Media Layers 55
- 10.5 Parameter Types 55
- 10.5.1 Angle 56
- 10.5.2 Audio Pan 56
- 10.5.3 Audio Scale 56
- 10.5.4 Blend Type 56
- 10.5.5 Colour Effect 56
- 10.5.6 Colour Scale 57
- 10.5.7 Control Enable 57
- 10.5.8 Control Function 58
- 10.5.9 Direction 58
- 10.5.10 Duration 58
- 10.5.11 Flag 58
- 10.5.12 HUD Control Bitmask 59
- 10.5.13 Keystone 59
- 10.5.14 Layer Stretch Mode 59
- 10.5.15 Mirror / Flip 59
- 10.5.16 Number 60
- 10.5.17 Physical Effect 60
- 10.5.18 Play Mode 60
- 10.5.23 Speed Factor 61
- 10.5.19 Scale 61
- 10.5.20 Screen Offset 61
- 10.5.21 Scroll Position 61
- 10.5.22 Scroll Speed 61
- 10.5.24 Text Loop Mode 62
- 10.5.25 Transition Type 62
- Background Information 63
- Changes To DMX Personalities 64
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